MON-SAT: 6AM-8PM

Frequently Asked Questions (FAQ) - Junk Removal Services in Omaha, NE

1. How do you charge for junk removal services?

We charge for junk removal services based on the volume of the items being removed. Our pricing is determined by the amount of space your items occupy in our truck. This ensures that you only pay for the actual junk being removed, rather than a flat fee. If you aren’t sure how much space your item will take up, feel free to give Midwest Removal a call at 402-318-5241!

2. How do you determine the pricing for junk removal?

Our truck teams remove unwanted items and load them onto our truck all day long! They are professionals when it comes to quoting your removal needs. This is why we offer free on-site quotes. When our truck team team arrives, you show them everything you want hauled away and they will present you a quote. If you are okay with that quote, they will haul it away right then and there. If not, no worries! The quote is free, obligation.

3. What payment methods do you accept?

We accept various payment methods for your convenience. You can pay for our services using cash, major credit cards (Visa, Mastercard, American Express, Discover), and checks. Our team will provide you with an invoice and discuss the payment options available to you.

4. Where do you take the items after removal?

We are committed to responsible and eco-friendly disposal practices. We prioritize recycling and donating items whenever possible. Any items that cannot be recycled or donated are taken to licensed and approved disposal facilities in compliance with local regulations and environmental standards.

5. Are you insured?

Yes, we are fully insured. We understand the importance of protecting our clients and their property. Our insurance coverage includes general liability insurance, which safeguards against any unforeseen accidents or damages that may occur during the junk removal process.

6. Do you offer same-day service?

Yes, depending on our schedule and availability, we do offer same-day junk removal service. Please contact our customer support team to check for availability and to schedule your same-day service. We strive to accommodate your needs and provide prompt assistance.

7. What types of items do you remove?

We remove a wide range of items, including furniture, appliances, electronics, construction debris, yard waste, mattresses, carpeting, and more. Whether it's residential, commercial, or construction-related junk, we are equipped to handle various types of items. If you have specific items you're unsure about, feel free to contact us for clarification.

8. Are there any items you cannot remove?

While we strive to accommodate most items, there are certain hazardous materials we cannot remove due to safety regulations. Examples of items we cannot take include but are not limited to asbestos, oil, paint, chemicals, solvents, and other toxic substances. If you have any concerns about specific items, please let us know in advance.

9. Do I need to be present during the junk removal process?

It is preferred but not mandatory for you to be present during the junk removal process. However, if you cannot be present, we can make arrangements for accessing the items and ensuring the safety of your property. Our team will communicate with you to make the process as convenient as possible.

10. Do you offer clean-up services after junk removal?

Yes, we strive to leave your space clean and tidy after removing the junk. Our team will sweep or clean up the area where the items were located, ensuring that there is no debris or mess left behind. We aim to provide a comprehensive service that takes care of the entire removal process.

If you have any additional questions or need further information, please feel free to contact our customer support team. We are here to assist you with all your junk removal needs in Omaha, NE.